The Jobs Most Impacted by AI.
🧠Which Job
Departments Will AI Impact the Most
Artificial intelligence is reshaping
workplaces across industries, but its influence varies widely by department.
According to data from Jobs of Tomorrow: Large Language Models and Jobs
(September 2023), analysis of over 19,000 tasks across 867 occupations
reveals the following breakdown of AI’s expected impact:
|
Department |
Large Impact (tasks automated or
significantly altered) |
Small Impact (tasks not fundamentally
changed) |
No Impact |
|
IT |
73% |
26% |
1% |
|
Finance |
70% |
21% |
9% |
|
Customer Sales |
67% |
16% |
17% |
|
Operations |
65% |
18% |
17% |
|
HR |
57% |
41% |
2% |
|
Marketing |
56% |
41% |
3% |
|
Legal |
46% |
50% |
4% |
|
Supply Chain |
43% |
18% |
39% |
đź’ˇ Key
Takeaway
AI is expected to have the largest impact
on IT and Finance, where automation and data‑driven tools are transforming
workflows. Departments like Legal and Supply Chain may experience slower
change, with many tasks remaining human‑led.
This data highlights how organizations can
prepare for the future — by upskilling employees in high‑impact areas and
integrating AI responsibly into everyday operations.
Source:
Visual Capitalist’s “Chart: The Jobs Most Impacted by AI” This is based on an
examination of more than 19,000 tasks across 867 occupations, with data current
as of September 2023. The source report is titled "Jobs of Tomorrow: Large Language Models and Employment.
Large language models (LLMs) and other generative AI tools haven’t been around for very long, but they’re expected to have far-reaching impacts on the way people do their jobs. With this in mind, researchers have already begun studying the potential impacts of this transformative technology.
In this graphic, we’ve visualized the results of a World Economic Forum report, which estimated how different job departments will be exposed to AI disruption.